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Best Price Guarantee

There is now even more value in duty free

Our Best Price Guarantee applies to Beauty, Fragrances, Liquor, Wine & Champagne, Technology, Watches, Confectionery, Souvenirs and Fashion products.

The offer means if you find an identical item at another duty free, domestic retail or online store, for a lower price and that item is in stock with the competitor, we will match that price and beat it by 5%.

How you can claim:

Step 1: Make sure the product is sold in a city that is part of your original, transit or final destination.

Step 2: Find proof of a competitor’s identical product, price, stock and sale duration in any form of advertising material, including but not limited to:

Newspaper Ads / Magazines
Direct Mail Brochures
Mobile Member Only Deals
Social Media Coupons

Step 3: Show us by getting in touch so we can offer you the best price.

Call Us 1300 388 937 | Email Us | See Us In Store

The Best Price Guarantee is available in all Australian and New Zealand airport stores. It is not available at our Melbourne CBD location.

To find out more please see our full terms and conditions.

How it works
Choose your “Pick up point”
Browse the online catalogue
Add products to your shopping bag