Arrivals Travel Documents
The Regulation states that goods shall not be sold unless the intending relevant traveller first produces a ticket, or other approved travel document, to the inwards Duty-free Shop as evidence of travel. For this purpose, approved categories of travel documents are detailed below
Inwards Duty-Free Shops Travel Documents
- Service Personnel: Travel or movement orders issued by the relevant service
- Crew: Airline or shipping company identification and documentation to prove that they are travelling overseas (for example, official rosters, itinerary or sailing orders)
- VIP Flights and Government Agencies: Evidence of travel issued by a government authority (for example, letter of authority issued by Prime Minister’s Department to members of the press)
- General public: An overseas ticket or boarding pass and valid passport.
On-Airport Outwards Duty Free Shops Travel Documents
- Service Personnel: Travel or movement orders issued by the relevant service
- Crew: Airline or shipping company identification and documentation to prove that they are travelling overseas (for example, official rosters, itinerary or sailing orders)
- VIP Flights and Government Agencies: Evidence of travel issued by a government authority (for example, letter of authority issued by Prime Minister’s Department to members of the press)
- General public: An overseas ticket or boarding pass and valid passport.
Off Airport Travel Documents The Regulation states that goods shall not be sold unless the intending relevant traveller first produces a ticket, or other approved travel document, to the off-airport Duty-free Shop as evidence of intending travel. For this purpose, approved categories of travel documents are detailed below
- Service Personnel: Travel or movement orders issued by the relevant service
- Crew: Airline or shipping company identification and documentation to prove that they are travelling overseas (for example, official rosters, itinerary or sailing orders)
- VIP Flights and Government Agencies: Evidence of travel issued by a government authority (for example, letter of authority issued by Prime Minister’s Department to members of the press)
- General public: An overseas ticket or boarding pass and valid passport.
- Organised Groups: Where passengers are travelling as part of a tour and tickets are arranged and held by the tour organiser, a list of tour members including full names, nationality and passport numbers. This document is to be on the tour organiser’s letterhead and signed by the organiser.
An 'agreement to sell' duty-free goods may be made to relevant travellers via the internet, facsimile, telephone or other technology. When stores advertise or offer duty- free sales through use of the internet, facsimile, telephone or other technology, the advertisements should clearly stipulate that such offers are in fact ‘agreements to sell’. The ‘agreement to sell’ must clearly stipulate that, where relevant travellers accept such offers through the placement of orders, the sale and transfer of title in the goods will only occur when the goods are delivered to the relevant traveller in the Duty-free Shop. This is necessary to ensure that such sales comply with the requirements of the Act that sales must take place in the Duty-free Shop. The Regulation requires that Duty-free Shop operators must not enter into an ‘agreement to sell’ unless it meets the following criteria:
- The purchaser must be a relevant traveller at the time the sale will take place
- The purchaser must provide the Duty-free Shop operator with the details required to complete the duty-free sales invoice, a copy of which is attached to the goods. Details to be included on the invoice include flight or voyage details, date of departure, port of departure (for outwards duty free shops sales), flight number, name of ship or voyage number and ticket number or other authorised travel document details. The details may be provided by telephone, in writing by email, facsimile or other technology.
- For inwards Duty-free Shop sales, the sale must take place in the shop on arrival in Australia and before the entry control point. As discussed above, this is to be achieved through conditioning the ‘agreement to sell’ to reflect that the sale will be effected when the physical transfer of goods takes place in the shop.
When pre-sales occur using the internet, facsimile or telephone, the Regulation requires that the Duty-free Shop operator must not hand over the goods to the relevant traveller until the relevant traveller shows the operator his or her ticket or other travel documentation that confirms the details the relevant traveller previously provided. The Duty-free Shop operator must also ensure the relevant traveller signs the Traveller Declaration (see Attachment 1) which states the relevant traveller’s obligations concerning export of the goods purchased duty-free. Inwards and outwards duty free shops may enter into an ‘agreement to sell’ goods through the internet, facsimile, telephone, email or other technology. When operators of inwards duty free shops enter into an agreement using these mediums, they are required to inform relevant travellers of concessional limits that apply to the entry of alcohol and tobacco products and any other conditions with which relevant travellers must comply.
